About emergency.lu
Fact
Upon their return, in January 2010, the humanitarian rescue teams pointed out the lack of coordination of international aid in Port-au-Prince due to the destruction of the existing telecommunications infrastructure.
As the first 72 hours after a disaster are crucial for saving lives, rapid and organised aid on the spot is essential.
Faced with this problem, Luxembourg’s Directorate for Development Cooperation and Humanitarian Affairs saw the need for a mobile and deployable solution and this led to the development of the emergency.lu platform.
Team
Gilles Hoffmann
ALAIN LANG
BRAM KRIEPS
ROLAND NURENBERG
Evolution over time
Originally developed as a satellite-based telecommunications system, emergency.lu has evolved into a comprehensive emergency response platform.
Today, it integrates satellite and ICT solutions with strategic humanitarian stockpiles, MEDEVAC (medical evacuation) operations, capacity-building programs, and critical infrastructure support—enhancing coordination, connectivity, and resilience in disaster-affected regions worldwide.
A strong partnership
Partnerships are central to emergency.lu’s operational model and are structured across three complementary categories.
Partners include organisations on the receiving end of support, such as UN agencies and DG ECHO, which rely on emergency.lu services during crises.
Implementing partners, including CGDIS, contribute operational expertise and capacities to deliver services in the field.
Service providers are commercial entities engaged through contractual agreements to supply specific services, equipment, or items required to ensure effective and timely deployments.
TESTIMONIALS
What our partners say...
