A fast-acting crisis
response system.
A programme since 2012 by
Who we are and what we do
Launched in 2012, emergency.lu was initially developed as a satellite-based telecommunications platform to rapidly restore connectivity in the aftermath of disasters.
Over time, it has evolved into Luxembourg’s comprehensive emergency response mechanism, offering a broad range of support services tailored to humanitarian needs worldwide. Today, emergency.lu goes far beyond connectivity and ICT support, and evolved into a fast-acting crisis response system maintaining a strategic humanitarian stockpile, carrying out aerial medical evacuations, strengthening local capacities, and providing essential infrastructure assistance all around the world.
Satellite Communication and ICT
Mobile satellite-based connectivity restoring voice, data, and internet in disaster-affected areas.
Humanitarian Stockpile
Rapidly deployable relief items supporting immediate humanitarian needs during crisis .
Capacity Building
Training and preparedness activities strengthening the skills of humanitarian and local responders.
Medical Evacuations
Coordination of medical evacuations providing urgent care when local health systems are overwhelmed.
Field Solutions
Support to restore essential humanitarian infrastructure and services in regions affected by emergencies.
Technical Assistance
Deployment of highly skilled experts to support different aspects of response during crisis.
Our recent operations
Emergency Shelter Items for Lebanon
- Conflict
- Stockpile
In response to the Lebanon crisis, Luxembourg deployed shelter items from its humanitarian stockpile, delivering tarpaulins, kitchen sets and sleeping mats via the EU Humanitarian Air Bridge.
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Tropical Cyclone Gezani
- Storm
- SatCom&ICT
During Cyclone Gezani‑26, Luxembourg deployed its Rapid Response Satellite Communication Module under the UCPM. Registered in the ECPP and owned by CGDIS, it reflects emergency.lu’s proven exper…
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Farchana Waste Management
- Conflict
- Stockpile
In response to the Sudan crisis, Luxembourg deployed wasteburners from its humanitarian stockpile to UNHCR‑run camps in Farchana, supporting safe waste management, improved hygiene and healthier liv…
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