emergency.lu provides a mobile, satellite-based telecommunications platform designed to rapidly restore connectivity in disaster-affected areas where conventional infrastructure has been damaged or destroyed.
The system delivers end-to-end communication solutions, from satellite backhaul to on-site network distribution, enabling secure and reliable internet access, voice communication, and data services in austere environments.
These services facilitate coordination among humanitarian organizations, national authorities, and international response mechanisms.
In sudden-onset emergencies, where the first operational hours are critical, emergency.lu supports first responders and rapid deployment mechanisms by ensuring immediate connectivity upon arrival.
This includes dedicated support to UNDAC teams, EU Civil Protection Teams (EUCPT), and other surge capacities operating under international coordination frameworks.
The solutions are modular and scalable, allowing deployment in a wide range of contexts — from small assessment missions to large humanitarian hubs or base camps.
End-to-end configurations can include full local area networks and managed Wi-Fi services, for example in coordination centers, humanitarian compounds, or camp environments.
Beyond supporting operational actors, emergency.lu connectivity can also be extended to affected communities.
In line with national regulations and in close coordination with local authorities, communication services can be re-established for communities following a disaster.
In this interview, Luxembourg's UNDAC Member Yves Legil reflects on his rapid deployment to Union Island after Hurricane Beryl, describing the scale of destruction, coordination challenges, and the…
UNDAC, with a Luxembourg‑deployed roster member, supported the CADRI capacity diagnosis in Djibouti, analysing disaster risk management systems and contributing to actionable recommendations to…
On 6 February 2023, at 04:17 TRT (01:17 UTC), a Mw 7.8 earthquake struck southern and central Turkey and northern and western Syria. The epicenter was 37 km (23 mi) west–northwest…
Directorate for Development Cooperation and Humanitarian Affairs
6, rue de la Congrégation
L-1352 Luxembourg
Luxembourg
